Kaiser permanente
CLARIFY STRATEGY
The leadership at Kaiser Permanente Hawaii wanted to ensure that every individual in the organization had a gut-level understanding of the decision process behind its new strategic vision and plan. Learning Design Network designed an interactive learning program to engage all employees in exploring the facts and trends that leadership considered when designing the plan. The activities gave meaningful context to the relevant issues in the healthcare delivery environment today. As a result, employees felt as though they were an integral part of the larger strategy and became motivated to act in alignment with it. Engagement among the 4,400 employees increased to over 84%.